Airtel vs Reliance in customer service
I was very much impressed by the quality customer service by Airtel Broadband in Chennai. So, I opted to use Airtel for my mobile phone, when I came to Odisha, though I knew that Airtel is costly than other providers. At that time Docomo launched recently and people were enquiring about it, still I preferred Airtel.
I’ll Make it Possible
Rail travel at high speed is not possible, because passengers, unable to breathe, would die of asphyxia. – Dr Dionysys Larder, professor of Natural Philosophy and Astronomy, University College London, 1800
This telephone has too many shortcomings to be seriously considered as a means of communication. – Western Union internal memo, 1876
Everyone acquainted with the subject will recognize it as a conspicuous failure. – Henry Morton, president of the Stevens Institute of Technology, on Edison’s light bulb, 1880
The horse is here to stay, but the automobile is only a novelty, a fad. – President of Michigan Savings Bank, advising Henry Ford’s lawyer not to invest in the Ford Motor Co., 1903
Who the hell wants to hear actors talk? – H. M. Warner, co-founder of Warner Brothers, 1927
Television won’t last because people will soon get tired of staring at a plywood box every night. – Darryl Zanuck, movie producer, 20th Century Fox, 1946
There is no reason anyone would want a computer in their home. – Ken Olson, president, chairman and founder of Digital Equipment Corp. (DEC), maker of big business mainframe computers, arguing against the PC in 1977
The truth is no online database will replace your daily newspaper. – 1995 NewsWeek article, “The Internet? Bah!”
How to make your costumers to love you?
When you are selling something, the biggest achievement is when your customers love you. When your customers love you, they return to your business themselves and also they recommend your business to others. So how to make your customers happy and make them to love you? I am not an expert in these, but I love to share my opinions on this.
Should we ignore our old customers to get new ones?
I have seen many businesses offer a special discount or a free gift to their new customers. If they have introduced this gift or discount from the first day of their business, then it sounds really good. Because all their existing customers already have taken this opportunity, so when the new customers take this offer, those existing customers feel good. But when an existing customers came know about such an offer, which is not for them, but for new customers, they feel cheated. And if they are your loyal customers, then you may loose them in the process of attracting new customers.
Rocking Tees in India
It’s around a year back, for the first time when I visited Threadless – a great tees website (or you can call it as online shop). One day I came to know about Twitter Tees (If you wonder what’s Twitter Tees, then I must say “It’s a project by Threadless where they print tweets highly voted by the community and sell for $18″). There are thousands apps are built on Twitter, and Twitter Tees is also one from the good ones. So, from here I came to know about this. I impressed by the great design of the website, the quality of the designs they print on the tshirts (which seems to be a good quality tshirt from the photo) and they way the show their tees – a guy or girl wearing the tee and a great photo!
