Category: Entrepreneur

  • merged with and ditched convenience of its customers

    I needed a digital invoice of a product I ordered from So, I opened the website and found that a notice which says that in order to further improve our (whoever) shopping experience, they have integrated their operations with the largest player in the category – This is good. But where can I […]

  • Airtel vs Reliance in customer service

    I was very much impressed by the quality customer service by Airtel Broadband in Chennai. So, I opted to use Airtel for my mobile phone, when I came to Odisha, though I knew that Airtel is costly than other providers. At that time Docomo launched recently and people were enquiring about it, still I preferred […]

  • I’ll Make it Possible

    Rail travel at high speed is not possible, because passengers, unable to breathe, would die of asphyxia. – Dr Dionysys Larder, professor of Natural Philosophy and Astronomy, University College London, 1800 This telephone has too many shortcomings to be seriously considered as a means of communication. – Western Union internal memo, 1876 Everyone acquainted with […]

  • How to make your costumers to love you?

    When you are selling something, the biggest achievement is when your customers love you. When your customers love you, they return to your business themselves and also they recommend your business to others. So how to make your customers happy and make them to love you? I am not an expert in these, but I […]

  • Should we ignore our old customers to get new ones?

    I have seen many businesses offer a special discount or a free gift to their new customers. If they have introduced this gift or discount from the first day of their business, then it sounds really good. Because all their existing customers already have taken this opportunity, so when the new customers take this offer, […]